RETURN & EXCHANGE
Upcycled One-of-a-Kind Pieces
Each upcycled piece is unique and cannot be replicated.
→ No returns or exchanges are accepted for these products unless the item arrives damaged or defective.
Regular Pieces (Made-to-Order)
Since these pieces are made specifically for you:
→ No returns
→ Size exchange is allowed (subject to availability).
Exchange requests must be raised within 48 hours of delivery.
DAMAGED OR DEFECTIVE ITEMS
If you receive a damaged or defective product, please contact us within 48 hours of delivery with clear images or videos of the issue.
We will review and resolve the matter at the earliest.
IMPORTANT NOTE
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Slight variations in color, texture, or construction are part of HUMMENG’s upcycled and handcrafted identity.
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These variations are not defects, but a mark of individuality.